30 Reasons You Are Not Getting Enough Customer Referrals
Customer Referrals happen to be the most powerful aspects of generating new leads and increase sales. Many businesses have adopted various Referral Programs. Out of which, some are doing well, and the remaining are yet to make a mark. They must be wondering what’s going wrong as they are continually striving to find out the […]
What are the key features that brand managers should look into while implementing mobile apps targeted at customers to get the best ROI?
Mobile Apps have gained enough popularity in the last decade. With the rise of the digital economy, more resources and time are being spent on mobile application development. It has been the most prominent recent trend in the industrial circle. It is predicted that by the end of 2017, the demand for mobile application development […]
How will mobile applications impact customer engagement and retention?
Implementing mobile applications in your business strategy can be risky, but that doesn’t mean that it isn’t rewarding. Most enterprises are going mobile, given the recent industry trends. It is one of the most effective ways to keep track of everything. It will help to increase customer engagement and retention at the same time. Go […]
Why marketing managers should consider implementing mobile applications?
Incorporating mobile applications compared to traditional methods can sometimes be daunting. But, rewarding at the same time. One such thing in recent times for enterprises has been to go mobile. Not only has it been the most effective way to keep everything and everyone in the loop, but also it has served to be more […]
Mobile Apps for your customers report from 2016 and trends to keep an eye on in 2017
Industry Insights Digital commerce is increasing throughout the world – growing at a rate of 50% in the past couple of years, with more than 90% of the growth-share directly credited to mobile apps. Mobile is one of the leading platforms that 70% of the time spent on a smartphone by an average user is […]
6 Must Read Articles on Customer Engagement
Customer engagement is an emotional bond between a customer and a brand. It is known for influencing buying behavior in some way, demonstrate loyalty, and promote brand affinity. High-quality customer experience is another critical component of any customer engagement strategy. Research has shown that fully engaged customers tend to bring 23% more revenue than average. […]
Notable and Noteworthy Articles on Customer Service
Every loyalty program is incomplete without a stellar customer service strategy in place. Without an efficient customer support system, your business will run the risk of incurring huge losses. There are marked differences in ROI in the companies that implement customer support and those who don’t. Capterra has an extensive blog of varying business-related topics that provide […]
Notable and Noteworthy Articles on Customer Loyalty Solutions
Almost all industrialists face challenges to increase market shares and sales, get a detailed insight into their customer base’s needs and requirements, and finally deliver the best-customized buying experience. The main focus should remain on retaining the existing customer while expanding the client base at the same time. A reliable and effective loyalty solutions program […]
Notable and Noteworthy Articles on Loyalty Programs
Loyalty programs have various functions but mainly has two key features. Firstly, they give consumers rewards for their brand loyalty. Secondly, they provide a wealth of information to the issuing firm. As your first sale matters, to continue your e-commerce business, the 3rd, 4th, and 5th sales matter more. To keep this a continuous process, implementing a […]
Notable and Noteworthy Articles on Customer Experience
Customer experience is the one thing that can drive a business from zero to infinity and beyond. Customers are an essential part of any business chain, and this part cannot be overlooked at any cost. Customer satisfaction and customer happiness are what will make any business rake in profits like never before. A happy customer […]
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