Top 5 Tips To Empower The Call Center Employees As A Part Of Your Workplace Culture
The call center industry has one of the highest employee turnovers in the world. Call centers in the U.S. turnover 30-50% more than any other industry, and this figure is considered well above the current average turnover rates. Call center employees are often not satisfied with their jobs and do not receive any active employee […]
50 Best Ideas To Delight The Valued Customers
A customer base of one-time buyers is a sure shot recipe for a sinking business. While short-term customers can give you a headstart, your company needs long term buyers to ensure consistent sales. Winning your customers’ loyalty requires persistence and doing your basics right – fulfilling orders, offering seamless customer support, providing on-time solutions, and […]
5 Ways To Appreciate Employee Contribution With Branded Merchandise
If you think your employees are underperforming and need a motivational boost to lift their spirits, there’s nothing better than acknowledging their efforts through branded merchandise. With employee engagement becoming the latest buzzword in the business world, you must go beyond the jargon and understand the underlying benefits. The math here is quite simple: Engagement […]
Hospitality Business : 15 Proven Strategies To Retain Your Existing Customers
Let’s consider the crucial data first. Harvard School of Business stated that if the customer retention rate is increased by 5%, you can see up to 25% to 90% of an increase in profits. Every industry must acknowledge the above data when they plan on crafting their customer loyalty strategies. In order to retain existing […]
How Multi-Visit Loyalty Rewards Increase Customer Footfall At Retail Stores?
Regardless that your retail shop is in a shopping mall or hidden away in a shady street – getting enough customers can always be a tricky affair. It’s obvious you want to catch the eye of your customers and encourage them into your store, but with the ever-increasing competition, you need to stand out from […]
10 Awesome Benefits Of Investing In Excellent Customer Service
In today’s customer-driven market, competition has become cutthroat – where you can’t expect business growth without excellent customer service. Although many organizations underestimate its importance, it’s not a hidden fact that excellent customer service forms the foundation of any business. And if you focus only on the quality of your products and services, without considering […]
Special Offers On Birthdays And Anniversaries To Get People Remember Your Brand
What’s the one date everyone remembers? Their birthday! Events like Christmas, Valentine’s Day, and Mother’s Day come every year; you may not celebrate all of them, but you always have a special emotion for your birthday. Even if millions of people share their birthdays on the same date, it still has a special place for […]
10 Key Methods To Address Customer Preference With Engagement Activities
How do you run your business? Do you pay attention to the customer preferences, or is your aim only to milk them dry through hardcore selling? If your answer is the latter, then you need to take a step back and reassess your strategy. If you view customers as sources for extracting more money, you […]
Create Exciting Contests And Sweepstakes To Boost User Participation
After some time, using the same business strategies over and over again gets stagnant. Promotional contests and sweepstakes are the best ways to keep customers engaged. Of course, everyone loves to take part in the contests. It is why contests and sweepstakes have succeeded in the online world. This is an opportunity to grow brand […]
Celebrate The Milestones Of Your Valued Customers Providing Special Offers To Strengthen The Bond
Milestones offer a great marketing opportunity for you to commemorate your customer’s association with your organization. Anniversaries mark an additional year of a customer’s patronage with your brand. Memorializing such achievements enables you to strengthen your bond with your valued customers. However, birthdays and anniversaries happen only once a year; if you’re only interacting with […]
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