There is no surprise to say that engaged people drive innovation, create change, and spur growth. When you think of engagement, you can have an unlimited number of rewards and activities to engage customers.
Also, to adapt and handle all the different scenarios, you need to have a much more robust system. A planned process, when followed correctly, can bring you leads and flourish your goals.
Do you have a clear path that you will follow? Do you need help deciding on activities, rewards, points, and all the other variables? No problem. We can customize a solution to fit your goals and your needs.
At NextBee, our years of knowledge built engagement platforms designed to succeed from contract to launch.
While there are nearly an endless amount of configurations for rewarding points and setpoint values, here are some that are worth noting:
Our core of passionate team members have a relentless focus on your program’s organic growth and to “Deliver Top Results for our Customers!”
Below, we’re going to discuss the options that cause the most stress and confusion, and that’s setting up points and assigning them values.
Variable Points for Different Activities: Point triggers can be highly customized
NextBee’s smart point flexibility doesn’t end with setting reward to point values. You can continue to customize, thereby setting different point disbursement triggers for other activities.
You can set X amount of points for Activity A and X points for Activity B. Still, you can also adjust variables such as X more points for completing Activity A at a particular time.
X points to all the users who complete Activity A in one segment but then gives more points to all the members in a different component or user type or referrer, account manager, etc.
As you can see, the options are nearly limitless, but that’s not where the control ends either.
Setting Point to Reward Values: 1 point does not have to equal $1
Remember, NextBee is not a “cookie-cutter” solution. The points can vary in value depending upon what a client’s needs are and what their goals are.
Points can be fixed amounts, or they can be based on a percentage of a product or service’s numeric value. For example, let’s say you have tiers in your program, and you want people to have to put in some real effort to “level up” before they can redeem a reward.
For every dollar spent by a customer, you may want to reward them a certain amount of points and have the value of points go up in value the more they spend.
So, you might offer something like; 100 points for a $20 gift card (.20/point), the next 200 points for a $50 gift card (.25/point), 400 points for a $125 gift card (.3125/point), etc.
Bonus Points: Create Impromptu Engagement
The ability to offer ad-hoc and bonus points are built into the NextBee system, and much like the earlier sections have noted, it’s something you have complete control over what triggers bonus points and who can give them out.
Some of the more common bonus point triggers include activities completed at a particular time, purchase of a specific product, activities conducted by a sales team, line item totals, special offers redeemed, etc.
Bonus points and ad-hoc points both give that quickly boosts excitement, encourage program participation, and brand loyalty.
Complete Management Control: Various Admin Users & Limitation Controls
One needs to keep a close monitoring on everything when it comes to points and rewards. Chances are, you may want to limit expenses, so you need to set a max number of points per user or a max number of points.
Moreover, you can set points only to disperse after a certain amount of time. For instance, after the refund period has passed for returns or you want to have them if not used within a specific time frame, etc.
Brands can quickly set up all these categories effortlessly on the admin panel. You can combine or exclude any rules and conditions that you need to control the process.
Conclusion
Indeed, each business is unique in its needs and strategies. They need help picking rewards, assigning points values, creating activities that produce results, etc.
We at NextBee understands what makes it great, working with each client’s unique situation. Customers need a company that helps close the loop between design, interaction, and results. It gives them the ability to customize and sustain engagement strategies and optimize results.
Ultimately, it helps to equate to more sales, stronger collaborations, better ROI, deeper loyalties, higher satisfaction rates, and more.
Our team helps you find the right solutions, organizes, develops, and implements a complete engagement strategy while working hand-in-hand with you from start to launch to ongoing success.
