Brand ambassadors are one of the key assets any company could ever have be it their customers or employees.
Memorable commercials, powerful PR, great social media strategies are all brilliant ways to grow your company’s reputation. But absolutely nothing compares to an army of loyal employees who are chomping at the bit to shout from the mountain tops how great your brand is.
While you must advertise your brand, it’s crucial to make sure you do not overlook your employees’ influence as brand ambassadors.
7 Tips to Encourage Your Employees to Become Brand Advocates
Have you noticed that your top employees are always eager to become a part of the “inner circle”?
They want to have a sense of ownership. If you can cultivate this and behave like an “owner of your brand,” then you’ll have a significant boost in referrals and clients. Sounds great, right? But how do you pull it off? Well, here are seven quick tips.
Recognize the Possibility
Avoid making things confusing and complicated. Your people are too aware of your brand, more so than anyone else, and know-how the public receives it. Because of this, they are a valuable resource for planning.
Pay Attention to what they hear
Listen to employee’s feedback and work with them to find “a better way” and the right solution for everyone.
Give them the Perspective
Discuss the bigger picture with your employees. Talk to them about the dynamics of the factors in which you are not interested. So, making the constraints clear gets the ball rolling.
Treat them with Respect
Starting with listening to what employees think and working with them is an excellent start for building respect. But, look for other ways to get buy-in, implement their ideas, and encourage them to grow the business from the inside out.
Encourage Input
Encouraging employees to come up with and express their opinions is excellent, and once you can do this, you will be surprised at the value learned from the frontline. It will help you turn your brand into a best in class product.
Let them be the Superstar
Provide your employees with the freedom to do anything that you would do in the same situations. If you allow them to imitate that level of care and critical thinking you would bring to the table, they are more likely to get involved in the business’s workings and help them enjoy working in your company.
Support and Recognize with Swag
Though this might appear unnecessary, it does matter. Encourage and perhaps even provide ways for employees to sport the brand. Provide them with branded t-shirts and have them wear these within the office on certain days. It will encourage pride in the team and the business.
So, in closing, the main takeaway is that successful brands are shaped from the inside out. Wise leaders grab the opportunity to generate external engagements by building up the employees from the inside. Are you interested in doing so? Then follow these steps, and you’ll create an army of brand ambassadors.