Why NextBee Wins Against the Competition to Be the Best Customer Loyalty Software
Nurturing customer relationship is one of most important aspects these days which many companies are taking seriously. Developing positive program to nourish customer relationship require thorough understanding of consumers. Customer loyalty software can be the best solution to address issues of developing customer relationship for your business.
NextBee’s customer loyalty management software powered by PACE concept is a suitable answer for maintenance of robust consumer retention program. PACE concept offered by NextBee is developed on customizable features which provide personal, adaptive, controlled and excitement attributes to your consumer engagement program.
To understand how our program works download Nextbee’s PACE document.
Why NextBee is Ahead of Competitors in Developing Customer Loyalty Software
Methodical approach of NextBee in solving marketing objectives in a personalized manner helps you to manage loyalty campaigns based on findings of useful customer data. While doing that, it is ensured that every business meet their objectives and manage to retain consumers in undying relationship. Let’s understand brief details of features, attributes and tools that NextBee uses to build your customer loyalty software.
NextBee’s approach to develop online customer loyalty software revolves around PACE concept. Personal, Adaptive, Control and Exciting features are four aspects that have a suitable acronym coined as PACE.
Personal Approach: This aspect is concerned with developing a program that is personalized according to your business objectives. In this phase, NextBee’s complete emphasis is on creating tools, processes and resources to build online customer loyalty software so that your program retains basic methodology and idea of your business.
Remember, offering personal experiences attract your customers and encourage them to share your brand through various online platforms such as social media, email marketing, etc.
- Create personalized activities for customer engagement.
- Identify customer preferences and relevant offers.
- Develop attractive and engaging program to retain customers.
Adaptive Approach: Adaptability to change according to market demands and consumer’s attitude is very important for sustenance in competition. NextBee’s adaptive approach strengthens your customer loyalty software through inline tracking and deep analysis of user behavior and attitude towards your brand.
- Bring changes and modifications according to changes in your business objectives.
- Track user actions to identify features that are preferred by customers.
- Create design and program functionalities to match user preferences.
Controlled Approach: Ability to control your program features put you in the driver’s seat from where you can manage your online customer loyalty software as per convenience. NextBee platform allows you to enjoy maximum control of various attributes of program for managing users in best possible way.
- Track and analyze user activities to control program features.
- Control incentive structure to instigate desired user behavior.
- Guarantee users about privacy of their personal information.
Exciting Approach: This approach is simply important because every user expects special treatment from service providers. Excitement factors of your program engage your customers effortlessly with customer loyalty management software. NextBee’s experience provide you complete support to maintain excitement of your program going, which is crucial for engaging users in engagement activities.
- Maintain fun, intuitiveness and freshness of your program.
- Combine analyzed data and features to create exciting program features.
- Bring user data and feedback into account to identify exciting reward options.
NextBee helps you to create an attractive program from scratch by using online customer loyalty software and at the same time offer support to maintain various features of your campaigns. NextBee Advantages can be categorized into:
PACE Principles and Methodological Approach:
With NextBee you get components of PACE principles integrated into your program in most methodological approach to build better loyalty platform. PACE concept ensures your marketing campaigns directly relate to your customer’s expectations and preferences. This methodology of developing an engagement solution is based on anticipation of your consumers and thereby lend you edge over competitors.
NextBee helps you with wide range of program features to build most attractive and effective customer retention campaigns. Platform features like exciting widgets, inline tracking, promotions and configurable challenges, auto-responders and auto-triggered messages, integrated gamification activities, social media and cross channel sharing, segmentation of users, etc, empowers your campaigns and indulge users in desired actions.
Rewards Integration Options:
Quality reward options attract and inspire users for engagement. Therefore, NextBee offers rewards integration features based on PACE concept, which help you to achieve flexible rewards structure. Integrated features such as user segmentation, assigning rules for rewards, auto-monitoring of reward points and fulfillment, status updates of rewards, progressive tiered structure, unlimited reward options, etc, support your efforts of engaging your customers on a transparent and logical rewards platform.
Our Technical Expertise and Robust Platform:
NextBee’s technical expertise is formidable for estimating your business objectives and building platform with features like smart offers, gamification activities, inherently social modules, actionable insights of customer preferences and extensible features to meet customer expectations. Our robust platform help you manage fun and interactive program for customer retention and brand promotion.
Our Service Focus:
NextBee has always focused on offering complete support to customers in developing their programs. Our dedicated team of account managers monitors your campaigns very closely and keep bringing new ideas for development of your customer loyalty program. We are accessible 24×7 through various modes to address your issues instantly.
Above all, if you aren’t familiar with above technical aspects of customer loyalty software, learn it yourself from “Definitive Reference Guide to Successful Loyalty Program“, else, schedule one-to-one demo with NextBee technical consultants and figure out how loyalty program is useful for your business.