As technological advancements have outgrown drastically, organizations are also making a rapid shift in online customer engagement and retention strategies. Nowadays, businesses adopt diversified marketing strategies to market and sell their products and services.
But, ever you thought what is so common in all of their offline and online marketing strategies? There are three most customary things that are common for almost all businesses – acquiring new customers, maintaining loyal customers, and increase sales growth through customer engagement strategies.
Customer acquisition and customer retention are some of the important factors that help organizations to generate more revenue and improve Return on Investment (ROI). When a marketing strategy is well-executed keeping in mind the customer segment, a strong customer engagement strategy fosters business growth and loyalty towards your brand.
To help brands to streamline the business flow process, NextBee provides customizable software solution wherein brands can create extremely workable customer engagement strategies with the help of loyalty program solution. The software can be integrated with the Netsuite loyalty solution and gives customers a hassle-free experience.
Triggers
- Add Product
- Manage Order
- Add Items to Inventory
- Update Inventory
- Update Product Lists
- Update Order Status
Actions
- Track Purchase
- Assign Reward Tier
- Log Activity
- Update Segment
- Give Reward Points
- Offer Reward
- Send New Message
- Schedule New Offer
- Update Message Sequence
- Request Feedback
- Assign a New Task
- Send eSign Request
Knowing your customer’s preferences is a must theory for any business in order to provide exceptional customer service. Introducing customer engagement strategies is an ideal strategm to know and understand your esteemed customers. To be true, customer retention combined with loyalty program strategies helps companies to gain the trust of loyal customers. The rewards, incentives, and loyalty points associated with the program attracts them to repeat the purchases.
However, with the help of Nextbee’s software solution, it has become easier for brands to implement a successful customer loyalty software integration with NetSuite loyalty
To know about NextBee’s software integration process, feel free to contact our marketing experts and we would love to give a demo of our software solution at your convenience.
