Customer engagement is a continuous process of interactions that usually held between the company’s employees, top-level management, and its customers about the sale-purchase of products and services offered by the businesses. The ultimate goal of every organization is to encourage customers to buy from them over and again. Loyalty programs help companies to increase business revenue growth by encouraging their customers to refer the brand to friends and family.
Although, there are several ways that organizations do to make the customers stay and a customer loyalty program is one of the great ways to enhance customer engagement. A well-designed loyalty program comprises different offers and deals that enable brands to build new customers and retain existing ones in the long run.
A loyalty program is an imperative marketing strategy to promote small businesses and large enterprises. To help your business revenue grow exponentially, NextBee offers a well-designed software integration platform supported by Salesforce CRM and loyalty solution.
Triggers
- New Record
- Updated Record
- Updated Field on Record
- New Outbound Message
Actions
- Track Purchase
- Assign Reward Tier
- Log Activity
- Update Segment
- Give Reward Points
- Offer Reward
- Send New Message
- Schedule New Offer
- Update Message Sequence
- Request Feedback
- Assign a New Task
- Send eSign Request
At NextBee, we help you to build efficient customer engagement methods with the loyalty program software to cater to the needs of specific customer segments. With the help of this integration platform, you can effortlessly implement Salesforce loyalty points for your customers and provide them superior customer service.
To know more about the loyalty program solution, contact our marketing specialists to discuss your business requirements.
