Any well-implemented reward and incentive software platform must provide a reporting suite that depicts you much more than just the rewards or points an employee has used up and earned. So, if you feel that your employee reward platform possesses a complete of details, then what accurately should you be looking for?

See the area and manager recognition activity against performance

Your software must enable you to slice the recognition activity section wise, manager-wise, etc. whichever looks better to you to get a structured business view. If you observe that some manager hardly ever recognizes his/her employees and her department is not able to meet its goal from two or more quarters, try to talk to him or her regarding this or talk about providing training on management techniques to effectively engage employees.

Most or Least used Award Types

A well-thought recognition program beautifully complements a company’s values like the team effort, creativity, customer focus, etc., and ensures that your reports let you divide activity accordingly. If you feel any of these business values is seldom recognized, try to see where the fault lies. There are chances that the managers might require some training to promote teamwork.

See which Employees are Recognized and which are not

Your recognition program must give you a clear picture illustrating the frequency of recognition for every employee, or as a minimum lets, you fetch all the activity into Excel to make things easy for you. If you observe that an employee has got an inconsistent amount of recognition but he deserves them, you can appreciate him for his amazing job. The idea here is to make sure that none of the employees feel abandoned.

Identify the Cost per Recognition

This will give you a clear idea of an appropriate blend of non-monetary and monetary recognition in your company. If you see that the cost employee reward is high, it is a signal to encourage more non-monetary recognition.  This helps to increase the engagement of the employees and does not cross your budget.

Amplified Desired Actions with incentives

It is very simple to measure the reward programs as the actions they push are clear. For example, Sell x number of widgets to obtain y reward; go through x number of training modules and avail y badge. Any employee reward program’s reporting suite should depict you how frequently are the employees able to accomplish their goals. It makes it possible for you to contrast the results between time intervals and promotions to examine productivity. You can use it to plan for the upcoming incentive promotions.

Complete Program Website Activity

 It comprises of the logins, viewed pages, mobile usage, etc. For any reward program, the tracking of fundamental metrics is significant. This helps you segment them depending upon your company’s hierarchy to help you view the activity department wise. You are also able to see the pages receiving the most traffic. Plus, you get to know the number of people accessing it through a browser and device.

So, regardless of how superior the reporting of your platform is, there are no shortcut ways to identify the performance or engagement of your company. Most of these reports are just an initial step to getting to the troubles or opportunities. So, the management must take out time to scrutinize them and make certain that this precious information is utilized.