What are the key features that brand managers should look into while implementing mobile apps targeted at customers to get the best ROI?
With the rise of the digital economy, more resource and time is being spent on mobile application development. This has been the most prominent recent trend in the industrial circle and is predicted that by the end of 2017, the demand for mobile application development services in the market will grow at an incredible rate, much faster than what the current internal IT organizations can deliver.
Our report specifically points out the features that have proven to generate the best ROI once implemented with proper strategy. Each company needs to further customize the individual features to suit their brand and cater to the specific needs of their customers.
Capturing data has never been easier, the more data we can gather the better experience we can provide to our customers. This is especially true when it comes down to mobile app analytics. These user attributes make your targeting and analysis much more valuable across your mobile apps. You can keep a track of the available user profiles, or what your vendors’ plans are for building on this available data in the near future. This will help you in getting an insight on who is thinking about the convergence of mobile, offline and web user journeys.
The best mobile marketing platforms will allow you to organize and deploy campaigns without any additional engineering assistance. With the right infrastructure already in place, you will not have to bother yourself with the technicalities of app building for campaigns, or the implementation of updates and redesigning that requires a visit to the App Store. This way, marketing can run, and will help in reducing costs by just measuring and tweaking campaigns according to what is needed to see what works effectively and quickly, and you will be able to run all the programs in-house.
A mobile-first strategy that will combine location data, mobile behavior analysis, and personalized content will certainly lead to successful marketing campaigns and generate substantial ROI. If properly implemented into all business operations, apps has a potential to create a more compelling and satisfying experience for consumers, which ultimately results in long-lasting loyal relationships. And if you have a good relationship with your consumers, the potential for increment in sales, word-of-mouth publicity for free, and life-long customers are invaluable for your business to succeed.
Investing in apps is not enough anymore and the companies that realize this sooner will be the ultimate winners. It is now the best time to invest in a brand new form of mobile relationship management with your customers to drive business growth while solidifying their brand loyalty. This will soon lead you to reap the rewards as customers communicate and engage with you in an instantaneous way.
Extended app sessions translate into a crucial opportunity for brands to send marketing messages and build customer relationships. You app users’ favorable temperament towards the brand can be an effective tool for customer retention and turning them eventually into your brand’s evangelists.
Mobile applications have changed the way customers communicate with brands, paving a unique way to a win-win scenario for both the customer and the brand that will eventually generate true value for both the parties. The level of intimacy and engagement offered by a mobile app is incomparable, and when brands work these advantages to their favor, the rewards are enormous.