Integration of Advocacy Program with CRM Platforms
The successful Brands are those that create a special connection with their customers and promote brand advocacy. A well-planned advocacy program encourages the customers to hold the brand’s image in their own hands. Brand advocates are a very important and useful resource who can build sales figures and also develop trust in communities. Every business must focus on engaging the brand advocates with reward ideas and programs and spread brand awareness. To create a promising brand advocacy program, companies need to do three important things: Reward Customers; Foster a Community; Enable Customers to be personal.
Many companies are using CRM Software as an integral part of their business process. These business organizations are also planning to integrate Advocacy Program into their existing system. To ease out the concern, NextBee has come up with a best-in-class strategy where Advocacy Program can be integrated to several CRM Applications. Now the companies will be able to use a blended solution combining the features of a CRM and an Advocacy Program.
CRM Application and Advocacy Program
- Microsoft Dynamics
NextBee’s brand advocacy software is an outright champion tool for brands. The software can track almost any and every customer activity – social shares, referrals made, links clicked, emails opened, rewards earned, purchases, and so on. Brands can reward referrers and keep an accurate track of advocate performance. The analytics are so powerful that they monitor even how your messages, rewards, and contests perform. Using detailed engagement reports that can be requested at will, you can optimize your brand advocacy program and strive for better every time. For a complete referral process re-engineering and integrating Advocacy Program with CRM Software, NextBee is always available at your service. For more information, feel free to contact us.